Refund Policy

1. Job Posting Refunds

Our refund terms for individual job postings:

• Full refund available within 24 hours of purchase if the post hasn't gone live
• No refunds once a job posting has been published
• Partial refunds may be issued for technical issues preventing proper posting
• Featured listing upgrades are non-refundable once active

2. Subscription Refunds

For our subscription services:

• Pro-rated refunds available for unused full months
• No partial month refunds
• Annual subscriptions may be eligible for partial refunds within first 30 days
• Cancellations take effect at the end of the current billing cycle

3. Refund Eligibility

Refunds are typically provided in these situations:

• Platform technical issues preventing service delivery
• Duplicate charges or billing errors
• Service unavailability during paid period
• Account termination by Remote Only (pro-rated)

4. Non-Refundable Items

The following are not eligible for refunds:

• Used promotional credits
• Processing fees
• Partial months of service
• Active job postings that have received applications
• Premium features already utilized

5. Refund Process

To request a refund:

1. Submit request through our support portal or email
2. Include your order/transaction ID
3. Provide reason for refund request
4. Allow 5-10 business days for processing

Refunds will be issued to the original payment method used for the purchase.

6. Dispute Resolution

Before initiating a chargeback or payment dispute:

• Contact our customer support team
• Allow 48 hours for initial response
• Provide relevant documentation
• Work with our team to resolve the issue

7. Contact Information

For refund requests or questions about our refund policy, please contact us: