At Olo we develop an online food ordering platform used by hundreds of the country’s largest restaurant chains, reaching tens of millions of consumers. Chances are if you’ve ordered directly from a restaurant brand’s app or website, we’ve made that happen. Mobile ordering and payments is an exciting and active industry full of interesting players and yet still a relatively untapped market ripe for disruption. We’re quite up-front about the technical challenges our business faces. Running a platform with multiple white-labeled front-ends that maintains real-time connections into tens of thousands of restaurants’ POS systems, and coordinates complex transactions between these and other third parties (such as payment gateways and gift card providers) is not for the faint of heart!
As a senior member of Olo’s Engineering leadership team you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. Several of our Engineering Managers will report directly to you, and you will support them and their team’s efforts to design, develop, scale, and monitor solutions, improvements, and services. You'll work with a smart, passionate team dedicated to delivering amazing products using modern tools and technologies. Our stack includes C#, F#, SQL Server, PostgreSQL, Ember, Redis, ElasticSearch, Datadog, SumoLogic, Cloudflare, and a number of AWS services that include Redshift, SQS, S3, and Kinesis Firehose.
This position reports to our SVP of Engineering. You can work at Olo’s headquarters in New York City’s Financial District or remotely from anywhere in the U.S. In fact, more than two-thirds of our engineering team is remote.
Provide technical and organizational leadership to the team.
Inspire and manage your team with a strong focus on talent management.
Help instill a culture of engineering excellence that thrives on project completion and continual improvement.
Ensure absolute focus on delivery and accountability across the team.
Collaborate with the CTO and SVP of Engineering and all members of the executive team to translate the business priorities of the company into technical agenda.
Establish and maintain a high engineering bar with rigorous, yet agile development.
Lead and assist with the recruitment of highly motivated and driven technology talent.
Be responsible for leading design and implementation of new features and iterations of our core platform.
Coach engineering managers to be effective engineering leaders in their own right. Guide them in the success and development of their employees.
Partner with our Product team to help set the vision and strategy for your areas of product development responsibility.
BS in Computer Science or a relevant field, or equivalent practical experience.
15 years of Software Engineering experience.
7+ years of progressive engineering leadership experience - managing multiple teams and/or locations.
Experience building products in a modern distributed web architecture under an agile process framework.
Experience managing a distributed engineering team.
Demonstrated ability to set and drive “big picture” strategy while also being capable of providing detailed technical and process guidance to the team.
Demonstrated ability to contribute to architecture/design discussions and make well-reasoned technical decisions.
Demonstrated ability to create a strong culture of collaboration and partnership with cross-functional peers.
Advanced understanding of cloud based development methodologies and state of the art design patterns.
Understanding of, and experience in, building highly scalable, highly available systems.
Strong people management skills, proven success in recruiting, creating and motivating a strong performing engineering team.
Legal right to work in the U.S.
Experience in full stack product development that spans system architecture, infrastructure, user experience and quality.
Experience growing nascent products with a high rate of iteration.
Olo is the on-demand interface for the restaurant industry, powering digital ordering and delivery for over 200 restaurant brands. Olo’s enterprise-grade software powers every stage of the digital restaurant transaction, from fully-branded user interfaces to the back-of-house order management features that keep the kitchen running smoothly. Orders from Olo are injected seamlessly into existing restaurant systems to help brands capture demand from on-demand channels such as branded website and apps, third-party marketplaces, social media channels, and personal assistant devices like the Amazon Echo. Olo is a pioneer in the industry, beginning with text message ordering on mobile feature phones in 2005. Today, millions of consumers use Olo to order ahead (SKIP THE LINE®) or get meals delivered from the restaurants they love. Customers include Applebee’s, Chili’s, Chipotle, Denny’s, Five Guys Burgers & Fries, Jamba Juice, Noodles & Company, Red Robin, Shake Shack, sweetgreen, Wingstop, and more.
Olo is located at 26 Broadway in the historic Standard Oil Building, the former home of John D. Rockefeller. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, stock options, a generous parental leave plan, and perks like FitBits, rotating craft beers on tap in our kitchen, and food events featuring our clients' menu items (now you know why we give out FitBits!). Check out our culture map: https://www.olo.com/images/culture.jpg.
We encourage you to apply!
At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are consistently underrepresented across the tech sector and we are fully committed in doing our part to move the needle.
Olo is an equal opportunity employer and diversity is highly valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!
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