When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.TM
As a rapidly growing global provider of IT solutions, we've expanded from Seattle to Sydney and beyond – with reach in over 80 countries around the world. Today's top brands count on Zones and our world-class partners – Microsoft, Apple, Cisco, Dell, Lenovo, and more – to transform their enterprises. To support this transformation, Zones offers products and services across four Solution Environments: Workplace Modernization, Network Optimization, Data Center Transformation, and Security Fortification.
At Zones, work is more than a job – it's an exciting career immersed in an inventive, collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you!
The Solutions Architect (SA) is a presales resource that leads the consultative discovery of the client's business goals, objectives, and challenges, and then translates them into effective technology solutions. The primary objective of the SA is to increase the growth of advanced technology solutions revenue and margin comprised of hardware, software, and services. To drive growth, the SA will rely on a combination of joint account planning; partner teaming (internal & external); on-site client relationship building, technical discovery and business discussions; engagement/solution development; and implementation oversight and follow-up. Your primary responsibility as an SA would be to architect and sell solutions, as well as acting as a consultant and subject matter expert for clients and Zones' sales teams with no supervision.
This is a remote position - we prefer this person to be based in Chicago or surrounding area. The capability to occasionally meet or work onsite may be requested.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Solution Architect III is primarily responsible for:
Own the technical relationship with assigned major Enterprise accounts
Equip and train the Enterprise sales organization on technology solutions and how to identify opportunities
Demonstrate strong business acumen and deep understanding of client's IT related business goals and challenges to ensure proper translation of the client's needs into technology solutions
Develop and manage relationships with key Zones partners locally and regionally
Build in-depth knowledge of clients' technical and business priorities, challenges and initiatives that can be translated into solutions opportunities
Build value-added relationships within the domain of the account to become the trusted advisor
Prepare statements of work (SOW's) and advanced technology service estimates
Ensure effective coordination and support between account teams and supporting technical resources
Provide oversight for coordination, delivery and quality of post-sales Technology Solutions deliverables within the domain of the account which may include items such as configurations, architectural diagrams, and proposal inputs
Responsible for developing and proposing technology solutions that meet customers' needs
Ensure that proposed solutions (when implemented) meet the needs and functional requirements of the customer
Sell solutions across entire technology lifecycle (assess, design, implement and manage)
Keep pipeline, forecast, time and billing, project and activity reporting current based with defined tools and meeting submittal deadlines
Maintain certifications necessary to enable Zones to resell the products and maintain the highest level of vendor rebates and secure the lowest cost
We are se eking candidates with the following experience and skills
8+ years in a pre-sales technical role
8+ years of progressive, post baccalaureate work experience
Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
Understanding of the industry, market, customers, competitors, suppliers, partners and capabilities of the business
Ability to communicate effectively with clients, colleagues and management
Professional, business-focused attitude and courteous manner towards clients, partners, and peers
Consultative problem solver ''Actively listens'' Understands the needs and business problems in order to uncover potential value points of offering
Can multi-task, prioritize, and juggle to serve multiple clients during same time frame
Demonstrates a high level of responsiveness to the customer, an internal Zones resources to enlist trust and build credibility
Strong interpersonal, teaming, leadership, creativity, influencing, problem solving, and conflict resolution skills required
Ability to travel an average of 30% of the time
Technology Focus & Requirements
10+ years of hands on experience in IT with emphasis in Network Architecture and Network Security
Business understanding including costing, P&L and pricing
Must be fully knowledgeable and able to design, plan, and support deployment efforts around IT security solutions using one or more of the following technologies:
Data Center Infrastructure
Virtualization, Automation & Orchestration
Edge and Core Security
Mobility & End Point Management
At Zones, we take great pride in offering a full spectrum of comprehensive, flexible benefit programs to our employees:
401(k) plan with matching provision
Paid Time Off (PTO)
Financial protection benefits
Group discounts & perks
Zones is also proud to be a certified Minority Business Enterprise (MBE), Corporate Plus member of the Northwest MSDC (Minority Supplier Development Council), and Equal Employment Opportunity Employer (EEOE) committed to diversity and inclusion. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, sexual orientation, national origin, age, citizenship, marital status, disability, gender identity or Veteran status.
We offer employment and advancement opportunities to every applicant.
Come join our team. Let's talk.
Source: Working Nomads
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